Loan Closing Administrator

Hicksville, NY, United States - Corporate/Back-Office - Posted Dec 9, 2019
Requisition Number: 190000U2

Save Job Saved
Share: Email Job



Performs quality control reviews of closed loan files originated by the Lending Department in connection with the import of documentation received at the loan origination stage to the Bank’s centralized electronic hub utilized to compile and store loan documentation.  In response to post closing quality control reviews and audits, completes post-closing revisions including scanning & obtaining corrections to documentation as well as revisions to pre-closing review forms. Performs backup responsibilities coordinating the loan closing and funding process. Must stay current with all Lending policies, procedures, other requirements, and changes, including the consideration of any needed corresponding revisions to daily job tasks.



On a daily basis, reviews Scheduled Closing Report to determine loans closing that day that will require quality control review. Locates and obtains the physical loan files, coordinating as needed with other Lending Department personnel that may also be utilizing the file. Performs a quality control review that validates the integrity and completeness of documentation identified for scanning to the Bank’s centralized electronic hub. Required tasks include: (1) confirms receipt of all required documents and proper placement in the file (2) ensures that waivers have been properly documented in the loan file in accordance with policy (3) verifies that Document Separator Sheets exist for each document type  (4) ensures that Document Separator Sheets identify documents that do not require scanning (5) verifies that Document Separator Sheets identify documents that are maintained in the loan file in electronic form only (6) coordinates issue resolution with appropriate personnel as needed. Upon completion of file review, signs and dates the Document Checklist. Once all closing stages, reviews, and requirements have been completed, as directed by the Loan Closing Officer or other Pre-Closing Senior Officer, forwards the physical loan file to the Loan Upload Administration Area of Loan Administration Department. In response to post closing quality control reviews and audits, completes post-closing file documentation revisions, including performing investigation, coordination, and correction activities as needed.  Required tasks include the completion of a Replacement Scanning Sheet for approval by an authorized Lending Department Officer, to identify and instruct the Documentation and Project Implementation Manager in Loan Administration whether or not the prior document must be deleted. As needed, and as a backup to the Loan Closing Officer, assists in the management of the loan closing and funding process including: (1) coordinates issue resolution with appropriate personnel as needed (2) confirms that loans are closed in conformance with policies and procedures (3) reviews and obtain clearance of outstanding closing requirements prior to loan funding (4) adds “hybrid loan” designations (5) verifies accuracy of information detailed on Pre-closing Review Form,  prepares final version of form, and forward to all required parties (6) as needed, assists Loan Administration in resolving errors noted after funding. As needed, and as a backup to the Loan Closing Officer, assists in monitoring and updating the Tentative Closing Report including: (1) contacts Bank Counsel weekly to request current tentative list (2) inputs targeted closing dates into Loan Management System (3) on a daily basis, forwards Tentative Closing Report to appropriate staff detailing loans pending closing clearance. As needed, and as a backup to other Pre-Closing Staff, assists in the performance of other Pre-Closing quality assurance activities. Assists in the response to various compliance, audit, and regulatory reports and questions.

Performs special projects and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures.




Bachelor’s degree in Finance, Accounting, or Business preferred. Minimum of two years’ experience in mortgage related field.




Strong attention to detail and thoroughness in the completion of job tasks

Ability to maintain high level quality control review responsibilities despite increased work volume during periods of peak loan closings.

Excellent time and task management skills.

Good written and verbal communication skills.

Basic knowledge level concerning the processing of commercial real estate mortgages and lending regulatory requirements preferred.

Good computer skills including Microsoft Word and Outlook. 



Based in Westbury, NY, New York Community Bank is a New York State-chartered savings bank serving customers throughout Metro New York, New Jersey, Ohio, Arizona and Florida. At September 30, 2018, the Company had assets of $51.2 billion, deposits of $30.3 billion, and stockholder's equity of $6.8 billion. 

New York Community Bank serves customers through over 250 branches featuring a divisional structure: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic Bank in New York; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With a longstanding reputation of strength, stability and service, NYCB is proud to be committed to the communities it serves. To learn more about the NYCB Family of Banks visit us at .

Branch Out and help recruit top talent for NYCB through the employee referral program. All NYCB employees are encouraged to submit referrals. Locate top talent right in the community where you live, work and play. Amazing individuals are all around be sure to let them know how they can become a part of the NYCB family.

NYCB is an equal opportunity employer that prohibits discrimination in hiring or terms and conditions of employment on the basis of race, color, age, sex, national origin, ethnicity, religion, marital status, disability, military status, veteran status, domestic violence victim status, gender identity or expression, sexual orientation, genetic information or any other classification protected by the federal, state, and local laws and ordinances.

This policy is applicable to all terms and conditions of employment including, but not limited to: recruitment and selection, promotion and demotion, transfer, training and development, compensation, benefits, leaves of absence and termination. When necessary, NYCB will reasonably accommodate employees and applicants with disabilities or with religious requirements necessitating accommodation.

In addition, NYCB complies with all applicable laws which govern nondiscrimination in employment in every location in which NYCB does business.

Interested in working for New York Community Bank?
Take the first step by joining our Talent Network today!

Join our Talent Network